Refund policy

🔹 Refund & Returns Policy

Refund & Returns Policy – Vyrex

At Vyrex, we want you to be satisfied with your purchase. If you are not completely happy, you may request a return under the following conditions:

Returns

  • You have 14 days from the date of delivery to request a return, in accordance with UK consumer law.
  • Items must be unused, in their original condition, and in original packaging.
  • Proof of purchase is required.

Non-returnable items

  • Gift cards
  • Downloadable products
  • Items marked as final sale

Return Process
To initiate a return, contact us at: vyrexstore@proton.me
We will provide instructions for returning your item.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

  • Once your return is received and inspected, we will notify you.
  • Approved refunds will be processed within 5–10 business days to your original payment method.

Late or Missing Refunds
If you haven’t received your refund, please check your bank and contact us at vyrexstore@proton.me